Technical Support

If your website or email is having an issue, please click the Network Pulse button above. This will show you if there is an issue we are already aware of and are working on as well as scheduled maintenance windows on the network.

EMAIL SUPPORT

Email Your Support Request To: support@canadawebpro.ca

Email support for current clients is available 7 Days A Week, 9am-9pm EST and
beyond these hours for critical requests. This allows for a traceable support response.

REQUEST SUPPORT BY PHONE SUPPORT
(226) 376-5984
Mon-Fri: 10am-8pm Eastern Standard Time

It is best to email first. Not that your call is not important nor that we do not want to talk with you when you need help. You can most certainly call!
Canada Web Pro is here to help when you need it! The reason is that even if we talk on the phone, it keeps a traceable thread of the issue until resolution.

Support Beyond Phone Hours:

If the issue is critical, also call 1-(226) 376-5984 and leave a message. Canada Web Pro monitors support requests beyond our normal business hours of operation and will respond to critical issues during our off hours.

 

Client Security & Protection
How do I verify if an email from Canada Web Pro or if it is a phishing scam?

Please visit our Client Security Page for details.